What does pre-order mean?
During big holiday seasons, Good Eggs opens a pre-order period allowing our customers to shop further in advance of a delivery. This means everything you need is secured ahead and scheduled to arrive when you are ready to receive it.
Why do some products show as unavailable?
If you’re shopping for Thanksgiving pre-order (delivery dates between 11/25–11/27), some products may appear as unavailable because they are only available for regular delivery. This means that while the product is currently in stock for regular delivery, it is not part of our Thanksgiving pre-order selection. Come back to Good Eggs four days before your delivery to complete your holiday order with local produce, wines, cheeses, and flowers.
Can I edit my pre-order once I place it?
Yes! You can edit until the cut-off time the evening before your delivery is scheduled (11pm for Bay Area, 9pm for LA).
How will substitutions work with my preorder?
Typically, as a customer, you have the option to deny or accept substitutes on each order. This will be true for preorders delivered before November 25, but from November 25-27, all customers will be given automatic substitutions, meaning that if something you ordered is not available, we will select the best possible alternative.
Can I still shop for my weekly groceries after placing my preorder?
Yes. Just make sure you select the correct delivery window. Orders for Thanksgiving will be marked as “PREORDER” in the delivery window list.
How long can I preorder?
The last day you can place a pre-order with Good Eggs is November 21st.